RETURNS & REFUND POLICY

At (Website Name), managed by (Company Name), we believe you should love every accessory you receive. But if something isn’t quite right, we’re here to help. This policy is designed to keep the process of returns and refunds simple, fair, and hassle-free.

In this document, “we,” “us,” and “our” refer to (Website Name), while “you” and “customer” mean you, the valued shopper. Once you complete a purchase, you agree to the terms outlined here, so we recommend giving them a quick read.

Return Eligibility

If you’d like to return an item, here’s what we ask:

• The item should be unused, unwashed, and in the same condition as you received it.
• All tags, labels, packaging, and boxes must be intact and included with the return.
• Items that show signs of wear, alterations, or damage caused after delivery will not qualify.

To be eligible, your return request must be made within 48 hours of receiving your delivery. Requests beyond that timeframe won’t be accepted. If any item is returned without meeting the above requirements, we may be unable to process the return.

How to Request a Return

To get started, just send us an email at (mention email) with the following:

• Your Order ID
• The reason for your return
• Clear photos if the item is damaged, defective, or incorrect

Once we review your request, we’ll share the next steps. If everything checks out, we’ll guide you through the return process. We do reserve the right to decline returns that don’t meet policy conditions.

Refund Process and Timeline

After we receive your returned item, our team will inspect it carefully. If everything matches our return criteria, your refund will be issued to the original payment method within 5 to 7 business days. We’ll also notify you by email once the refund is processed. If the item doesn’t meet the return standards, we may not be able to issue a refund.

Partial Refund Guidelines

In cases where a returned item is mostly acceptable but has minor issues like missing packaging or light signs of handling, we may offer a partial refund. This decision will be made at our discretion after assessing the item’s condition.

Damaged, Defective, or Wrong Product?

If your order arrived damaged, faulty, or wasn’t what you ordered, please let us know within 48 hours of receiving it. To help us resolve things faster, attach photos or videos clearly showing the issue. Once we verify the problem, we’ll proceed with a replacement or refund as appropriate.

Need Assistance?

We’re always happy to help. If you have questions about returns or refunds, reach out to our support team at (mention email). Our goal is to make sure you feel confident and supported at every step of your shopping journey.